Terms of Service

Summary

• TTANG TTANG Buddies is a pet app that lives on your Mac desktop. You pay for the app once: the Mac App Store edition in the Mac App Store, and the web edition on our site with a license key. In the app we sell the Special Friends pack and paw (in-app currency) packs. There are no auto-renewing subscriptions.
• Payments and refunds are handled by merchants of record (the companies that take payment, handle tax and pay refunds): Apple for the Mac App Store edition and Dodo Payments for the web edition. Users in Korea can withdraw from a purchase within 7 days of buying it (cancel the contract within a set period after buying). However, an activated web edition app key, a received Special Friends pack and paid paws already spent can't be withdrawn (Users in Korea).
• Paws and items are a license to use inside this app only. They can't be exchanged for cash or transferred to others. Anything received from a refunded or cancelled payment may be taken back.
• Our liability is limited to the extent the law allows. We don't limit liability for damage caused by our intent or gross negligence.

Definitions

• App: the Mac app TTANG TTANG Buddies (the Mac App Store edition and the web edition) and its server
• We: winterlog studio, who runs the app
• User: anyone who uses the app
• Web edition: the edition you download from our site (buddies.bang9.dev) and turn on with a license key
• License key: the string that turns on the app or an in-app product bought for the web edition
• Paws (🐾): in-app currency. You get them by painting ground as you type, opening gifts or buying them, and spend them on friends, hats, step effects and ground colors
• Items: decorations such as friends (animals), hats, step effects and ground colors
• Paid products: the app price and in-app products you pay money for (see "Prices and payment" below)

Who runs the app

This app is run by winterlog studio ("we", "us"). Our business name, owner, address and contact details are in Business information (Korea).

Who does what

• Payment, tax and refunds for the Mac App Store edition: Apple, as merchant of record. Mac App Store terms also apply to payments.
• Payment, tax, refunds and license keys for the web edition: Dodo Payments, as merchant of record. Dodo Payments' terms also apply to payments.
• Providing the app, delivering what you bought and answering questions: us, as the service provider.

Who can use the app

You can use the app if you are at least 13 (at least 14 in Korea; in the EEA, at least 13–16 depending on the country). If you are younger, you need permission from a parent or guardian. You can buy paid products if you are old enough to make contracts in your country or have a parent's or guardian's consent.

If a person under 19 paid without a legal guardian's consent, that person or the guardian can cancel the contract. Ask Apple for Mac App Store payments and Dodo Payments for web edition payments.

What the app does

• Your pet lives on your Mac desktop (along the bottom of the screen). If you allow the Input Monitoring permission, your pet runs around, paints ground and earns paws every time you press a key. Without the permission, petting, tossing and dressing up still work.
• The app runs on macOS 13 or later. Save backup, payments and license checks need the internet. The app is fixed and improved through updates (the Mac App Store edition through the Mac App Store, the web edition through updates in the app).
• The web edition can be used free without a key for a set period from the day you first launch it (shown on our site and in the app). After that, you need to enter an app key to use it. A web edition license key can be activated on a set number of Macs (3 Macs for the app key). A paw pack key can be activated only once.
• If something you bought doesn't match its description, you can ask where you paid to withdraw from the purchase (Withdrawal and refunds).

Changes to the app

We may fix the app, adjust balance, or change features for security or legal reasons. These changes don't cost you anything extra. We don't compensate for balance changes (including how fast you earn paws and item prices in paws) or for changes to free features and free rewards.

Changes that are bad for you, such as making something you bought unusable, will be announced on this page 30 days in advance, and any resulting loss will be handled according to the law. We will also give 30 days' notice before ending server features (such as save backup). An app you already have keeps working on your Mac without the server.

Prices and payment

Prices in the table are US prices before tax. In other countries, the Mac App Store or Dodo Payments checkout shows the amount in your currency including tax. The Mac App Store edition is bought only with Mac App Store payment, and the web edition only with Dodo Payments.

You are responsible for the internet access and data charges for using the service.

Withdrawal and refunds

Payments and refunds follow the policies and procedures of Apple for the Mac App Store edition and of Dodo Payments for the web edition. Your rights under the law are not affected. Users in Korea can withdraw from a purchase within 7 days of buying it (except an activated web edition app key, a received Special Friends pack and paid paws already spent). Details by country are below.

Paws and items

• Paws (🐾) are an in-app currency used only to buy decorations in the app. There are paid paws (bought in paw packs or the Special Friends pack) and free paws (received from typing, gifts and affection rewards), shown together in one wallet.
• Free paws can't be refunded. When we count how many paid paws you have spent, we treat your free paws as spent first.
• If a payment is refunded or cancelled, we may take back the paws and items received from it. If they have already been spent, we may deduct the same amount from your other paws.
• Paws don't expire.
• Paws and items can't be exchanged for cash or another app's currency, or given or sold to others.
• Paws and items are saved on your Mac and backed up to our server. The Special Friends pack (a one-time purchase) can be restored with Restore Purchases in the Mac App Store edition, or with the same key in the web edition. Paw packs (used up when spent) are restored only from the save backup.

What you must not do

• Tamper with the app or its communication (modified apps, hacking), or exploit bugs
• Collect paws with automatic input programs, or send excessive requests to the server
• Sell or share a license key with others, or use someone else's key
• Copy, distribute or sell the app, its art or sounds without permission
• Use the app for unlawful purposes

If this happens, we may block that license key or save backup, or reverse rewards received.

Rights

The app's software, art, sounds and name belong to us or their original authors. We give you a personal, non-commercial right to use the app under these terms. You can't transfer this right to others. Items you buy are the same kind of license. Fonts and open-source software in the app follow their own licenses (in the app, Settings → Open source).

Liability

• We run the app with care, but we don't guarantee that the app and server will always be available or free of errors.
• We aren't liable for outages or losses that aren't our fault, for example force majeure such as natural disasters, war or power cuts, outages of other companies such as carriers, stores, payment providers or hosting providers, problems with your device or internet connection, or your own fault.
• Unless we acted intentionally or with gross negligence, and to the extent the law allows, we aren't liable for indirect losses (for example, lost profits) or data loss (for example, progress that wasn't backed up).
• For other losses, to the extent the law allows, our liability is limited to the amount you paid for this app in the last 12 months.
• We don't limit liability for damage caused by our intent or gross negligence, for death or personal injury, or where the law doesn't allow it to be limited.
• If you break these terms or the law and cause loss to us or others, you must compensate for that loss.
• Nothing in these terms reduces your rights under the consumer protection laws of the country where you live.

Changes to these terms

If we change these terms, we will announce the changes and the effective date on this page at least 7 days in advance (30 days if the change is bad for you). If you don't agree with the new terms, you can stop using the app before the effective date.

Governing law and disputes

• These terms are governed by the laws of the Republic of Korea. Mandatory consumer protection rules of the country where you live still apply.
• If there is a dispute, please email support@bang9.dev first. Users in Korea can apply for mediation to the Content Dispute Resolution Committee (www.kcdrc.kr) or the Korea Consumer Agency (1372).
• You can go to the court that has jurisdiction under Korean civil procedure law, or to the courts where you live. Small claims can use small claims procedures.
• There is no arbitration clause.

Store and payment terms

Apple's Standard License Agreement (EULA) also applies to the Mac App Store edition. Dodo Payments' purchase terms apply to web edition payments. These terms govern the app service (the pet, save backup and items), and payments follow the terms of each merchant of record.

Language

This document was originally written in Korean. Translations are provided for convenience. If they differ, the original prevails, unless the law of the country where you live says otherwise.

Contact and effective date

Contact: support@bang9.dev, phone +82 10 9688 1157. Business details are on the Business information (Korea) page.

These terms take effect on October 1, 2026 (version 1). Previous versions: None

Annex: European Union

• Pre-contract information: the identity and contact details of us and the merchant of record are in Business information (Korea); the main features of each product and the total price including tax are on the checkout screen and in "Prices and payment" above. The app works on Macs with macOS 13 or later.
• Right of withdrawal: you have the right to withdraw from a purchase of digital content within 14 days without giving a reason. If the merchant of record obtained your express consent to immediate supply and your acknowledgement that you lose the right of withdrawal at checkout, and sent you a confirmation, you can't withdraw once supply has started. How to withdraw: Withdrawal and refunds.
• Conformity: if something you bought doesn't work as described, we will repair it, reduce the price or refund it as the law requires.
• Withdrawal function: the refund request on reportaproblem.apple.com for the Mac App Store and the refund request on the Dodo Payments customer portal (customer.dodopayments.com) are the withdrawal functions.

Annex: United Kingdom

• You have the right to cancel within 14 days of buying. If you agreed to immediate supply and acknowledged that you would lose this right when you paid, you can't cancel once supply has started (Consumer Contracts Regulations 2013, reg. 37).
• Consumer Rights Act 2015: digital content must be of satisfactory quality and as described. If it isn't, you can get a repair, replacement, price reduction or refund.
• There are no auto-renewing subscriptions.

Annex: United States

• There are no auto-renewing subscriptions, so automatic renewal laws don't apply.
• California users: you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by phone at (800) 952-5210.
• Copyright infringement notices go to support@bang9.dev.
• There is no arbitration clause; you can bring claims in court, including small claims court.

Annex: Japan

• These terms are standard form terms under Article 548-2 of the Civil Code. They become part of your contract when you start using the app or buy a paid product.
• Under the Consumer Contract Act, clauses that exempt us from liability for intent or gross negligence, and clauses that unilaterally harm consumers' interests, have no effect.
• If we change these terms, we will publish the changes and the effective date on this page before they take effect (Civil Code Article 548-4).
• Seller disclosure: 特定商取引法に基づく表記.

Annex: Korea

Under Article 28 of the Content Industry Promotion Act, we point out where these terms differ from the Content User Protection Guidelines.

• Refunds: the merchant of record (Apple for the Mac App Store edition, Dodo Payments for the web edition) takes payment and pays refunds, so refunds follow its refund procedure.
• Changes to the terms and ending server features: announced by posting on this page (7 days before for changes to the terms, 30 days before for changes that are bad for you and for ending server features). We don't send individual notices.
• Outages: losses caused by outages are handled under "Liability" in these terms and the law. There is no preset compensation based on outage time.

Annex: Brazil

• Nothing in these terms reduces your rights under the Consumer Protection Code (CDC). Clauses that limit rights are shown in bold in the summary.
• You can withdraw from a purchase (direito de arrependimento) within 7 days of buying it and get your money back through where you paid, by the same payment method.
• You can take disputes to your state's consumer protection agency (Procon).

Annex: Mexico

• Under the Federal Consumer Protection Law, you can revoke a purchase (revocación) within 5 business days of buying it, through the refund procedure of where you paid.
• You can send complaints to support@bang9.dev or to the Federal Consumer Protection Agency (PROFECO).

Annex: Argentina

• Under Consumer Protection Law 24.240, you can withdraw from a purchase (arrepentimiento) within 10 days of buying it. Ask where you paid (Apple or Dodo Payments).
• You can complain to the consumer protection authority (Defensa del Consumidor).

Annex: Chile

• Under Consumer Protection Law 19.496, you can withdraw from a purchase (retracto) within 10 days of buying it, through the refund procedure of where you paid.
• You can complain to the National Consumer Service (SERNAC).

Annex: Colombia

• Under the Consumer Statute (Law 1480 of 2011), you can withdraw from a purchase (retracto) within 5 business days of buying it, through the refund procedure of where you paid.
• You can complain to the Superintendence of Industry and Commerce (SIC).